Privacy policy
Privacy policy
Last Updated: 6 June 2024
At Ozdec ("we," "us," or "our"), we are committed to safeguarding your privacy. This privacy policy explains how we collect, store, use, and share ("process") your information when you utilize our services ("Services"), which include:
● Visiting our website at https://www.ozdec.com/, or any website of ours that links to this privacy policy
● Engaging with us through various means, such as sales, marketing activities, or events
This Privacy Policy details the types of Personal Data (defined below) we collect, how we use and share that data, and your choices regarding our data practices. Our Privacy Policy is referenced by our Terms of Service, also available on our website.
Reading this privacy notice will help you understand your privacy rights and options. If you do not agree with our policies and practices, we advise against using our Services. Before using the Service or submitting any Personal Data to Ozdec, please review this Privacy Policy carefully. Using the Service, you agree to the practices described in this Privacy Policy. If you have any further questions or concerns, please contact us at hello@ozdec.com.
1. Personal Data we collect:
Personal information you disclose to us
We collect personal information that you voluntarily provide when you register for our Services, express interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us. By default, Ozdec does not collect or store the content of your email messages, whether incoming or outgoing.
Some information—such as your Internet Protocol (IP) address and/or browser and device characteristics—is collected automatically when you visit our Services. This information is primarily needed to maintain the security and operation of our Services, as well as for internal analytics and reporting purposes.
We utilize third-party AI technology in addition to ours to power Ozdec's intelligent features. These features are specifically designed to enhance your communication experience through our Services. Additionally, they ensure that your information is used solely for the purpose of delivering and improving our Service, maintaining a focus on privacy and functionality.
Your data including that from Google services such as Google Workspace APIs, is not used to develop, improve, or train generalized/non-personalized AI and/or ML models. We have zero data retention with our AI as well as third party AI wherein customer API input data is not stored on servers. We use your email content only to generate the AI response and therafter immediately delete it, i.e. we will not store email content data, other than as described in this Privacy Policy. In case of third party AI, the input data is deleted once a response is generated and sent back to us
Information automatically collected
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services and for our internal analytics and reporting purposes.
The information we collect includes:
● Log and Usage Data: This includes service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings, and information about your activity in the Services (such as date/time stamps, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps')), and hardware settings.
● Device Data: We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
● Location Data: We collect location data about your device’s location, which can be either precise or imprecise. The amount of information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your location settings on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR DATA?
We handle your personal information for various reasons, depending on how you interact with our Services, including:
● To Facilitate Account Creation and Authentication: We process your information to help you create and log into your account and to keep your account in good standing.
● To Deliver and Facilitate Services: We process your information to provide the services you request.
● To Request Feedback: We process your information when necessary to request feedback and to contact you about your use of our Services.
● To Send Marketing and Promotional Communications: We process the personal information you provide for marketing purposes, in line with your marketing preferences. You can opt out of our marketing emails at any time.
● To Deliver Targeted Advertising: We process your information to develop and display personalized content and advertisements tailored to your interests and location.
● To Protect Our Services: We process your information to ensure the security of our Services, including monitoring for fraud and preventing unauthorized access.
● To Identify Usage Trends: We process information about how you use our Services to better understand usage patterns and improve our Services.
● To Assess Marketing and Promotional Campaign Effectiveness: We process your information to understand how to improve our marketing and promotional efforts.
● To Save or Protect an Individual’s Vital Interests: We process your information when necessary to safeguard an individual’s vital interests, such as to prevent harm.
Specific Purposes for Processing Your Information:
● Account Management: We process your information to manage your account, including account creation, login authentication, and account maintenance.
● Service Delivery: We process your information to provide you with the services you request and to ensure they are delivered effectively.
● Customer Feedback: We process your information to gather feedback on our Services, helping us improve and address any issues you may encounter.
● Marketing Communications: We process your information to send you marketing and promotional content based on your preferences. You can unsubscribe from these communications at any time.
● Personalized Advertising: We process your information to create and display ads that are tailored to your interests and geographic location.
● Service Security: We process your information to maintain the safety and security of our Services, including monitoring for and preventing fraudulent activities.
● Usage Analytics: We process your information to analyze how our Services are used, enabling us to enhance user experience and functionality.
● Marketing Effectiveness: We process your information to evaluate and improve the effectiveness of our marketing and promotional strategies.
● Vital Interests Protection: We process your information to protect an individual's vital interests, such as preventing harm or ensuring safety.
3. International Users
By using our Service, you understand and acknowledge that your Personal Data will be transferred from your location to our facilities and servers in India.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may need to share your personal information in the following situations:
● Business Transfers. We may share or transfer your information in connection with or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
● When we use Google Analytics. We may share your information with Google Analytics to track and analyse the use of the Services. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.
5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.
We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to keep your personal information for longer than the period in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under the age of 18, please contact us at hello@ozdec.com.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
10. DO WE MAKE UPDATES TO THIS NOTICE?
We may update this privacy notice from time to time. The updated version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at hello@ozdec.com or contact us by post at:
Ozdec
B-51, Wallfort Heights, Bhatagaon
Raipur, Chhattisgarh 492013
India
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
You have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please visit https://www.ozdec.com/contact.
Last Updated: 6 June 2024
At Ozdec ("we," "us," or "our"), we are committed to safeguarding your privacy. This privacy policy explains how we collect, store, use, and share ("process") your information when you utilize our services ("Services"), which include:
● Visiting our website at https://www.ozdec.com/, or any website of ours that links to this privacy policy
● Engaging with us through various means, such as sales, marketing activities, or events
This Privacy Policy details the types of Personal Data (defined below) we collect, how we use and share that data, and your choices regarding our data practices. Our Privacy Policy is referenced by our Terms of Service, also available on our website.
Reading this privacy notice will help you understand your privacy rights and options. If you do not agree with our policies and practices, we advise against using our Services. Before using the Service or submitting any Personal Data to Ozdec, please review this Privacy Policy carefully. Using the Service, you agree to the practices described in this Privacy Policy. If you have any further questions or concerns, please contact us at hello@ozdec.com.
1. Personal Data we collect:
Personal information you disclose to us
We collect personal information that you voluntarily provide when you register for our Services, express interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us. By default, Ozdec does not collect or store the content of your email messages, whether incoming or outgoing.
Some information—such as your Internet Protocol (IP) address and/or browser and device characteristics—is collected automatically when you visit our Services. This information is primarily needed to maintain the security and operation of our Services, as well as for internal analytics and reporting purposes.
We utilize third-party AI technology in addition to ours to power Ozdec's intelligent features. These features are specifically designed to enhance your communication experience through our Services. Additionally, they ensure that your information is used solely for the purpose of delivering and improving our Service, maintaining a focus on privacy and functionality.
Your data including that from Google services such as Google Workspace APIs, is not used to develop, improve, or train generalized/non-personalized AI and/or ML models. We have zero data retention with our AI as well as third party AI wherein customer API input data is not stored on servers. We use your email content only to generate the AI response and therafter immediately delete it, i.e. we will not store email content data, other than as described in this Privacy Policy. In case of third party AI, the input data is deleted once a response is generated and sent back to us
Information automatically collected
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services and for our internal analytics and reporting purposes.
The information we collect includes:
● Log and Usage Data: This includes service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings, and information about your activity in the Services (such as date/time stamps, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps')), and hardware settings.
● Device Data: We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
● Location Data: We collect location data about your device’s location, which can be either precise or imprecise. The amount of information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your location settings on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR DATA?
We handle your personal information for various reasons, depending on how you interact with our Services, including:
● To Facilitate Account Creation and Authentication: We process your information to help you create and log into your account and to keep your account in good standing.
● To Deliver and Facilitate Services: We process your information to provide the services you request.
● To Request Feedback: We process your information when necessary to request feedback and to contact you about your use of our Services.
● To Send Marketing and Promotional Communications: We process the personal information you provide for marketing purposes, in line with your marketing preferences. You can opt out of our marketing emails at any time.
● To Deliver Targeted Advertising: We process your information to develop and display personalized content and advertisements tailored to your interests and location.
● To Protect Our Services: We process your information to ensure the security of our Services, including monitoring for fraud and preventing unauthorized access.
● To Identify Usage Trends: We process information about how you use our Services to better understand usage patterns and improve our Services.
● To Assess Marketing and Promotional Campaign Effectiveness: We process your information to understand how to improve our marketing and promotional efforts.
● To Save or Protect an Individual’s Vital Interests: We process your information when necessary to safeguard an individual’s vital interests, such as to prevent harm.
Specific Purposes for Processing Your Information:
● Account Management: We process your information to manage your account, including account creation, login authentication, and account maintenance.
● Service Delivery: We process your information to provide you with the services you request and to ensure they are delivered effectively.
● Customer Feedback: We process your information to gather feedback on our Services, helping us improve and address any issues you may encounter.
● Marketing Communications: We process your information to send you marketing and promotional content based on your preferences. You can unsubscribe from these communications at any time.
● Personalized Advertising: We process your information to create and display ads that are tailored to your interests and geographic location.
● Service Security: We process your information to maintain the safety and security of our Services, including monitoring for and preventing fraudulent activities.
● Usage Analytics: We process your information to analyze how our Services are used, enabling us to enhance user experience and functionality.
● Marketing Effectiveness: We process your information to evaluate and improve the effectiveness of our marketing and promotional strategies.
● Vital Interests Protection: We process your information to protect an individual's vital interests, such as preventing harm or ensuring safety.
3. International Users
By using our Service, you understand and acknowledge that your Personal Data will be transferred from your location to our facilities and servers in India.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may need to share your personal information in the following situations:
● Business Transfers. We may share or transfer your information in connection with or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
● When we use Google Analytics. We may share your information with Google Analytics to track and analyse the use of the Services. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.
5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.
We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to keep your personal information for longer than the period in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under the age of 18, please contact us at hello@ozdec.com.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
10. DO WE MAKE UPDATES TO THIS NOTICE?
We may update this privacy notice from time to time. The updated version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at hello@ozdec.com or contact us by post at:
Ozdec
B-51, Wallfort Heights, Bhatagaon
Raipur, Chhattisgarh 492013
India
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
You have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please visit https://www.ozdec.com/contact.
